What do you know about Convergys?
Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations.
How to introduce myself in call center interview?
Tell me about yourself. This question is usually the opening ice-breaker. Take this time to highlight your accomplishments, strengths and previous job experience, while also mapping them to some of the specific desired qualifications outlined in the job description. Be professional, but also show some personality.
What is call center answer?
Call centers offer assistance on behalf of companies for customers with questions, concerns or feedback about products or services. Interviewing for a call center position is an opportunity to showcase your problem-solving skills and demonstrate your ability to build trust with customers.
Why do you want to work as a call center agent answer?
You can answer this question by highlighting your top skills in customer service as well as your passion for helping others solve problems. Example: “I would love working in a call center because I have a deep passion for conversation and finding ways to help clients solve problems.
What happened to Convergys Philippines?
They had approximately 130,000 employees across 33 countries….Convergys.
| Convergys office in Baguio, Philippines | |
|---|---|
| Industry | Customer Management Information Management Outsourcing Consulting Professional Services |
| Founded | 1998 |
| Defunct | October 5, 2018 |
| Fate | Acquired by SYNNEX Corporation |
What do you do working at Convergys?
With Convergys, your primary role is to receive phone calls in whichever role you’re in, whether it’s tech support, customer service, or sales. You choose which role you’ll have when you apply. Convergys is hired by Fortune 500 companies to handle their customer service needs.
Is Convergys a BPO company?
Call Center/IT-Enabled Services/BPO.
Who purchased Convergys?
SYNNEX Corporation
Convergys
| Convergys office in Baguio, Philippines | |
|---|---|
| Defunct | October 5, 2018 |
| Fate | Acquired by SYNNEX Corporation |
| Successor | Concentrix |
| Headquarters | Cincinnati, Ohio , United States |
How much does Convergys pay to work from home?
How much does a Work At Home Customer Service Representative at Convergys make? The typical Convergys Work At Home Customer Service Representative salary is $11 per hour. Work At Home Customer Service Representative salaries at Convergys can range from $11 – $18 per hour.
Is Concentrix the same as Convergys?
Concentrix confirms the previously announced acquisition of Convergys has officially closed and the integration with Concentrix has begun.
